Troubleshooting
Software not registering manual file registration steps
There could be many possible issues from installation problems, firewalls, permissions, etc. In almost all cases they can be resolved, but for some odd ones. Follow the steps below. The registration file is attached to this email. 1. Download and ...
Mac parallels Graphics Settings
Opened Parallels Control Center >> hardware >> graphics and change the resolution from BEST FOR RETINA DISPLAY to SCALED. Once set to scaled the windows automatically changes the resolution to 1600 and dpi 100%. parallels graphic configuration
Windows 10 Controlled folder access
In the latest fall windows 10 version 1709 update. There is a new setting called controlled folder access. It is not turned on by default at the moment. It maybe turned on by default in windows updates later on or the user may have turned it on. When ...
Non admin ODBC
If the program is not opening or you are getting an error. It could be permissions related. Run the Non Admin ODBC to see if it fixes the issue.
Display or screen resolution issue
When installing on computers with high resolutions like 4k and systems with high scale and layouts. The program text and windows can look small. You will need to change the dpi on your computers settings by right clicking on the desktop. Then ...
Watching tutorials you only get audio
When launching the video tutorials on windows 10. All you get is audio. Follow the steps below to attempt to fix the issue. Go to the search box on your taskbar on your windows system. Type in default app settings You should see it in the list. ...
Program Shutting Down When Opening
If Image Editor, Planner, Proposal or the Dashboard crashes during startup, you should run the REGODBC utility. The error messages you might receive are: Image Editor has encountered a problem and needs to close Planner has encountered a problem and ...