Planner Troubleshooting
Titleblock button not working
Save your drawing and close the program. Go to the following folder location C:\Users\Public\Documents\PRO Landscape\Original Symbols V24 and copy the file called _TitleBlocks.SLB Then go to C:\Users\Public\Documents\PRO Landscape\Symbols and paste ...
Missing toolbars in Planner
If you accidentally closed one of the toolbars. You can recover them by going to view >> toolbars. You can either check the one you are missing or click on reset interface and it will default to the original settings. Toolbars
Unexpected File Format
If you are getting a message saying unexpected file format. That means the project file has become corrupt. Follow the instructions below in order to recover the file. Open a blank new drawing. Go to File >> Merge, Navigate to where the project is ...
Changes made to symbol not showing up in my project
When you make any changes to a symbol like renaming, recoloring, changing symbol graphic or resize the symbol permanently in the library. You will need to delete symbol from the drawing, save the drawing, close and reopen the drawing for the changes ...
Can't create symbol library
If you are getting this message from Planner. It is because it is an older version of the software that you are trying to run on a newer windows operating system. Below is the listed compatibility for the software. Version 11 and below should be run ...