How many users do you support?
We support only one user per license and that is the designer or person that will be using the software. If the user or designer changes. Please let tech support know and we will update your information so that we can support the new user.
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How many computers can you install the software on?
You can install the software on two computers at a time. What that means if you change computers, something happens or you have work done on it. Please let tech support know and we can deactivate that system. Once you get your new replacement ...
Software not registering manual file registration steps
There could be many possible issues from installation problems, firewalls, permissions, etc. In almost all cases they can be resolved, but for some odd ones. Follow the steps below. The registration file is attached to this email. 1. Download and ...
Titleblock button not working
Save your drawing and close the program. Go to the following folder location C:\Users\Public\Documents\PRO Landscape\Original Symbols V24 and copy the file called _TitleBlocks.SLB Then go to C:\Users\Public\Documents\PRO Landscape\Symbols and paste ...
Rotating Background Picture in Image Editor
It is becoming more and more common that users are taking photos with their smart phones rather than a traditional digital camera. When taking initial photos users may be photographing upside down or in a portrait orientation. When these photos are ...
Error: Unable to Open the Quote_Standard Report
If you receive this message when trying to do a quote or message like the one in the screenshot below. It means crystal reports is not installed on the computer. Do not uninstall the software. Go to the follow location C:\Program Files ...