Missing images or plants in the content explorer or content librarian.
Plants are not showing or are missing in the content librarian in Planner or the content explorer in Image Editor. Check to make sure that you have the right climate zones checked.
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Missing toolbars in Planner
If you accidentally closed one of the toolbars. You can recover them by going to view >> toolbars. You can either check the one you are missing or click on reset interface and it will default to the original settings. Toolbars
Working with the Greenhouse in Image Editor
The Greenhouse tool allows you to bring plants used in Planner automatically over to Image Editor. Open a blank drawing or an existing project. Then go to the Content Explorer and click on the Greenhouse tab. The two important tabs are Open and ...
Organizing Favorites Image Editor
Image Editor: In the content Explorer. You should see the Organize favorites button. Left click on the button and it will open the Organize Favorites dialog box. Planner: In the Content Librarian. You will see the star button. If you left click on ...
Adding Items to Favorites In Planner
Method 1: Go to a category in the Content Librarian and right click on the plant or object and select Add to Favorites. Method 2: If you have plants or objects on the grid paper while working on a project. You can right click on a plant or object and ...
Plants look grainy on your project
If the plants are showing grainy that means they are being matched to the background image. This is most likely caused by the Image quality of the background. Rule of thumb is to have at least an image file size that is 700kb-1.5mb in file size. You ...